We would like to try to resolve some confusion and address some concerns with some recent developments regarding ambulance service coverage in Carlinville and the rural areas around Carlinville. This is lengthy but we want to be as clear and concise as possible.
On July 1, GBAAS began operations within the city limits of Carlinville as the sole, advanced life support (ALS), permitted ambulance provider. We obtained this permit in accordance with city ordinance (Chapter 30, Article 5 http://www.cityofcarlinville.com/…/PUBLIC%20SAFETY%20-%20CH… ). We met and continue to meet all of the guidelines and requirements set forth in this ordinance. Despite the fact that our name has not changed, we provide 24/7 ALS coverage to the City of Carlinville. Since July 1, there has been no lapse in that coverage. We did not make this move with the intent of putting anyone “out of business” nor any other negative motive that you may have heard. Quite simply, we noted that there was a need that was not being fulfilled and we stepped up to fill it. We have developed a tremendous relationship with the Carlinville Fire Protection District and, as of September 15, they have been licensed at the Emergency First Responder level and have been responding to and assisting us with calls.
We have 2 ALS ambulances housed and staffed in Carlinville round the clock. We are currently very grateful tenants of the fire district. Yes, those ambulances leave town quite frequently to transport critically ill or injured patients from Carlinville Area Hospital. Any time that both of our Carlinville units are on calls or transfers, another ALS ambulance responds from Gillespie to Carlinville to provide coverage BEFORE another call comes in and in many circumstances vice versa. This has never been done before and, in fact, GBAAS would frequently be dispatched to emergency calls in Carlinville when there were lapses in coverage. These responses resulted in delayed responses and delayed patient care.
We were notified that as of 07:00 this morning (9/27), Dunn’s Ambulance Service ceased operations in Macoupin County. It is our understanding that this is in an effort to expand their coverage abilities in Taylorville due to the unfortunate ceasing of operations by another provider in that city. The only change that people may see is that GBAAS will now be the primary responding ambulance agency, along with Carlinville Fire Protection District to rural locations beyond the city limits of Carlinville instead of providing back-up or ALS upgrade to those areas. There will be no gaps or lapses in coverage.
Most importantly, we want to make clear that this expansion into Carlinville is not an experiment or just some business enterprise. We believe that the residents of Carlinville and the surrounding area deserve the same level of care and service that we have provided to the residents of Gillespie, Benld, Wilsonville, Mt. Clare, Sawyerville, Dorchester and Eagarville since our founding. It is the same high level of care that we have provided to the residents of Mt Olive and White City since 2009. It is a commitment that our Board of Directors did not take lightly, adding 2 additional ALS ambulances to our fleet and 12 full time staff. We have the same great relationships with those fire districts and police departments as we have recently developed with Carlinville Police Department and Carlinville Fire Protection District. To be clear, for our Gillespie, Benld, Mt Olive residents, this does not in any way degrade nor diminish the coverage and service that we provided prior to this expansion. We do not view Carlinville and its residents as an extension but rather an expansion of our home and a community that we are completely committed to whether we’ve been there since our founding, 9 years or 3 months.
We hope that this has cleared any confusion and calmed any concerns. We hope that the residents of Carlinville have been and will continue to be as pleased with the care and service that they have and will receive as we are to provide it.
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